Melissa Rhodes, MPA, OHCC
Clinical Associate Professor, Health Services and Information Management
252-744-6172
rhodesm17@ecu.edu
4340J Health Sciences Building
My professional career began in retail as an apparel buyer, but I found those business skills to be equally useful as I transitioned into health care management. For fourteen years, I worked in various health care settings including small and large clinics, a hospital, and a comprehensive cancer center. During this time, I completed a master’s degree in Public Administration with a concentration in Community Health. Upon completion of my degree, I began teaching at Pitt Community College where I taught for ten years before coming to ECU. I also taught for Lenoir Community College and the University of Mount Olive.
Education
- MPA, Public Administration (Community Health concentration), East Carolina University, 2007
- BS, Apparel and Textiles, East Carolina University, 1991
Program Affiliations
- Bachelor of Science in Health Services Management
- Bachelor of Science in Health Information Management
Courses Taught
- HIMA 3120: Health Care Delivery Systems
- HSMA 2000: Professional Roles and Environment in Health Care
- HSMA 4050: Personnel Management and Supervision in Health Care
- HSMA 4060: Medical Practice Management
- HSMA 4904: Allied Health Management Experience
Teaching Interests
I am interested in health care policy and managed care. Health care policy is especially interesting as it has become a fundamental component of our national political and economic discussions.
Professional Experience
| Date | Position |
|---|---|
| July 2023–Present | Clinical Associate Professor, Health Services and Information Management, East Carolina University |
| July 2017–June 2023 | Clinical Assistant Professor, Health Services and Information Management, East Carolina University |
| January 2007–May 2017 | Instructor, Health Care Management Technology, Pitt Community College |
| August 2007–May 2017 | Adjunct Instructor, University of Mount Olive |
| April 2015–May 2016 | Program Associate, East Carolina University Center for Telepsychiatry and E-Behavioral Health |
| January 2011–July 2011 | Instructor, Medical Office Administration, Lenoir Community College |
| July 2003–December 2006 | Managed Care Contract Analyst, Lenoir Memorial Hospital |
| November 2001–July 2003 | Business Manager, Leo W. Jenkins Cancer Center, Brody School of Medicine |
| December 1999–November 2001 | Clinical Administrative Manager, Brody School of Medicine |
| May 1996–December 1999 | Patient Relations Representative/Supervisor, Brody School of Medicine |
| March 1993–May 1996 | Insurance Manager, Kinston Head & Neck Physicians |
| May 1991-March 1993 | Buyer, Brody's |